Returns & Exchanges

We hope that you are happy with your purchase from us However, if this is not the case, we will refund any item you are unhappy with, within 14 days of receiving your order.

Please ensure the item you wish to return, is unused and in the same condition that you received it in. It must also be in the original packaging provided. Any items deemed in an unsaleable condition will be rejected as a return and the customer will be notified by email. 

Please contact us and quote your order number, for instructions on how to return your item.

Tarnishing or discolouration due to chemical contact, perfumes, bleaching, heat exposure and general wear and tear is not a fault. Please see our jewellery care instructions on how to properly care for your items.

Please note, before making a purchase that any item returned may take up to 10 days to be refunded back to you. If there is any fault with your item please notify us within 24hrs of receiving the goods.   

Please note personalised orders and Socks are non-returnable.